Problems with Video?

Live streams are encoded in the Windows Media format. Archived programs are encoded in Silverlight.  If you are encountering problems with video, please use the following links to access the necessary freeware:


LIVE WEB STREAM VIEWING:

PC Users
Download the latest version of Windows Media Player from Microsoft to view live video streams:

    Windows Media Player from Microsoft

Mac Users
Download the latest version of Quicktime, Windows Media Player for Mac, and also a browser plug-in, Flip4Mac to view live video streams:

   QuickTime for Mac OS X v10.3.9 and v10.4.9 or later

   Windows Media Player 9 for Mac OS X

   Flip4Mac

   Windows Media for Mac info page

ARCHIVE PROGRAM VIEWING:

All Users
Microsoft Silverlight free browser plugin will be required to watch archived video.
If not installed, you will be prompted to download, or you can download here.
    
    Silverlight


Questions, comments, suggestions? Please contact us at techsupport@wiseye.org